UbieDesign Privacy Statement

UbieDesign takes the privacy of your data very seriously.  This privacy statement sets out what personal information we collect, how we use it and how you may access what we hold. 

Though we have used our best efforts to keep this Statement brief, privacy statements can be arduous read as the subject matter is dry! So....

In summary, we confirm that we only and with your consent, collect the information that is essential to provide our services to you or communicate with you.  Furthermore, we do not share your data with anyone else without your express consent

We may change this Statement from time to time.  The details will be included on our website at www.ubiedesign.com/privacy

By using our website or contracting for our services, you agree to be bound by this Statement.

Types of data we collect and how we collect it

i) Mailing Lists

As part of the registration process for our newsletter, we collect personal information including your name and email address.

We don’t rent or trade email lists with other organisations and businesses and we don’t share your email address with anyone else unless you authorise us to do so.

We use a third-party provider, MailChimp, to deliver our newsletter. We gather statistics around email opening and clicks using industry standard technologies including cookies to help us monitor and improve our e-newsletter and website. For more information about MailChimp’s privacy policy, you can access the details here

You may unsubscribe to general mailings at any time by clicking the unsubscribe link at the bottom of any of our emails or by emailing us at hello@ubiedesign.com

ii) Buying a product or course from us

If you contract to buy a product or service from us, we ask for personal information including your name, email address, contact phone number and address.  This information is used, where applicable, to supply our products to you or to keep you informed regarding our courses.

If you buy a product or service from our website or through our cardreader service (iZettle) then you will also be asked to supply your bank or credit card details.  Your full card information is not held by us, it is collected by our third party payment processors (Stripe for website transactions, and iZettle for Point of Sale card reader transactions).  You can find more information about their privacy policies at https://stripe.com/gb/privacy and at https://www.izettle.com/gb/privacy-policy

iii) Website cookies

Like many other websites, our website uses cookies. 'Cookies' are small pieces of information sent by organisations to your computer and stored on your hard drive or device to allow that website to recognise you when you visit. They collect statistical data about your browsing actions and patterns and do not identify you as an individual. This helps us to improve our website and deliver responsive services.  It is possible to switch off cookies by setting your browser preferences.

iv) Tracking visits to our website

When you visit www.ubiedesign.com, we may use the analytics provided by our website host, Squarespace or third party service, Google Analytics to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way that does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.

How we use your personal information

We may use the information for the following reasons:

  • To book you on a course

  • To provide pre-joining course instructions or to gain your feedback after a course

  • To process orders of purchased goods and services

  • To send you newsletters or communications which you have opted in to that may be of interest to you

Keeping your data secure

We place great importance on the security of personally identifiable information and take all reasonable precautions in relation to the security of your personal data so as to prevent unauthorised access to it both from within and outside the organisation.

When you give us personal information, we take steps to ensure that it’s treated securely.

Any sensitive information (such as credit or debit card details) is processed through third party payment processors, who specialise in the secure online capture and processing of credit/debit card transactions.

Non-sensitive details (your email address etc.) are transmitted normally over the Internet and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems.

Links to other websites

Our website and email correspondence may contain links to other websites run by other organisations. This privacy policy applies only to our website‚ so we encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our website.

Furthermore, if you linked to our website from a third party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check the policy of that third party site.

Access to your personal information

You are entitled to view, amend or delete the personal information that we hold.  You may request this information from us by contacting us at hello@ubiedesign.com.  Such requests may be made free of charge at reasonable intervals.  We will undertake to make the data available within one month of receipt of the request.

This Policy is key under regular review and was last updated in October 2018.